
Moreover, users were able to rectify this issue after disabling the Face-IT anti-cheat.

Therefore it is recommended to temporarily disable VPN and switch back to your actual IP. If you are using a Virtual Private Network and browsing via a foreign server, then the game might not be able to establish a successful connection with this masked server. Once that is done, retry accessing the game and check if it gives out any favorable results or not.Within that, you should find the GenShin folder with all the Cached files, so delete the entire folder.Launch File Explorer and copy-paste the below location in the address bar:Ĭ:\Users\%Username%\AppData\LocalLow\miHoYo.Therefore, it is advised to clear these cache files from time to time, which could be done as follows: But in some cases, it might even prevent the game from being launched in the first place.

If a lot of temporary data gets accrued over the course of time, then it could result in FPS drops or the game being laggy.
